BBH Booking System
EVERYONE is welcome at BBH
You don't need a BBH Card to stay with BBH, or to use the BBH online booking system.
Pay as you go. With BBH, there's no need to tie up your funds with advance payments for accommodation or deposits. A NZ$2 registration fee is payable, but booking fees are charged on a pay-as-you-go basis at $3 per person per night if you use the system without a BBH club card.
There are no fees at all if you have registered a BBH Club Card. Just pay on arrival.
PLEASE NOTE: to make fee-free bookings, you MUST add your BBH Club Card details to your Registration Page BEFORE you start making bookings - otherwise normal non-cardholder fees will apply. See COST details below.
The BBH system doesn't always provide INSTANT confirmation, but we DO promise a reply by or before (often well before), Midday (NZ time) on the day following your request. This is because many operators are also cleaning and performing other duties around the hostel... or if the establishment is very small, they may also have a day-job as well. If you receive NO reply, then something has gone wrong and you should check your BBH BOOKINGS PAGE to find the status of your bookings.
Multichoice: One very useful BBH feature lets you list a number of different room styles and even several different hostel preferences in that town, if your first choice can't fit you in. That can increase your chance of securing accommodation even at the busiest time.
Club Card Holders: If you have pre-registered a BBH Club Card BEFORE you start to make booking requests, NO booking fees are charged.
You can add a Club Card number to your BBH Profile page at any time to get fee-free bookings, but ONLY for bookings made from that time forwards.
Non-Card Holders are charged the non-card rate on a pay-as-you-go basis. This is typically $3pp / night more than the Card holder Price. The full non-card holder fee (including booking fee) is pre-authorised to the registered credit card 48 hours before the DATE of arrival, and charged to the credit card 24 hours before the date of arrival.
A $5 Pre-authorisation item may appear on your credit card account when we check the validity of your credit card. The funds are NOT taken from your account and it will disappear after a few days.
There will be a fee if you cancel.
See Terms & Conditions for full details on all charges and fees.
Cancellations must be made at least 24 hours prior to day of arrival (e.g. arriving Wednesday - must cancel by midnight on Monday evening) and should be made by logging on to your BBH menu and using the CANCEL tab next to the booking or by phone to the hostel concerned and quoting your Registration Number.
If you do make a phone cancellation, for your own security, please check as soon as possible that it has been logged on the booking system by the hostel operator.
Cancellation and No Show fees apply - view fees here >> Terms & Conditions
The system will accept small groups of up to six people - more than that and you must book in person with the hostel. There is nothing to prevent a group organiser registering with the system to provide the hostel with their booking registration number to guarantee payment.
So, register your details now, and don't forget to add your mobile phone number just in case a BBH has to get in touch with you. The TXT option is perfect for receiving those booking confirmations when you're away from an internet terminal or when the unexpected happens and you need to cancel a booking fast.
Phone Bookings - offer total flexibility